King of Smokes Support
How can we help you today?
Find quick answers about pricing, shipping, and securely ordering your favourite cigarette brands online in Canada.
Shopping & Pricing
Our cigarette prices are some of the most competitive you’ll find anywhere in the country. Most cartons range from $35 to $45 CAD, depending on the brand, flavour, and packaging. We carry a variety of native brands and discount cigarettes that provide incredible value compared to convenience store pricing. If you’re shopping for affordable smokes that still deliver consistent quality, our prices are unbeatable. We also run weekly and monthly promos, so there’s always a chance to save more when you buy in bulk.
Typical Canada cigarette prices at convenience stores or gas stations can reach as high as $90–$120 per carton, especially for premium or well-known brands. On King of Smokes Canada, you’ll find the exact same—or better—quality brands for half the price or less. Whether you’re buying one carton or ten, our mission is to give Canadians a more affordable and reliable way to order cigarettes online. Our native smokes in particular offer premium tobacco at a fraction of retail price without sacrificing taste or strength.
Definitely. Just like in stores, prices vary based on brand, flavour, strength, and origin. Native brands tend to be the most affordable—some starting at $35 per carton—while imported or premium brands might cost slightly more. However, even our highest-priced items are well below typical retail prices. We also offer exclusive discounts when you buy in bulk: get up to 5% off when you buy 5 cartons and up to 10% off when you buy 10 or more. The more you buy, the more you save.
Yes. We frequently restock our best-selling brands, especially those with the lowest cigarette in Canada price. If a product is out of stock, chances are it’s already being reordered. We recommend checking back often or subscribing to our email list for restock notifications. Our goal is to keep our prices as low and stable as possible while making sure Canadians have access to the smokes they rely on.
Orders & Shipping
Once your order is placed, you’ll receive a confirmation email right away. Our team will then package your items and ship them within 1–2 business days. You’ll also receive a tracking number so you can monitor your delivery every step of the way. We know that when you’re ordering discount cigarettes at a great price, you want peace of mind—and that’s what we provide.
Once processed, delivery usually takes 2–5 business days, depending on your location. We work with reliable Canadian shipping carriers to ensure your cigarettes arrive quickly and securely. Shipping is fast, discreet, and affordable across Canada. We offer flat-rate shipping on all orders, and in some cases, free shipping is applied to bulk orders or promotions. All rates are shown at checkout, and your total including shipping is confirmed before you pay.
Yes. All shipments are sent in discreet, unbranded packaging. We respect your privacy, and our packaging ensures that the contents of your order remain your business.
No. Due to strict Canadian tobacco laws, we only ship within Canada. Orders placed through King of Smokes Canada must be shipped to a Canadian address. We cannot deliver to international addresses, even if the purchase was made from outside the country.
Returns & Payments
All sales are final. We do not accept returns or exchanges under normal circumstances due to the nature of tobacco sales. However, if you receive a damaged product or the wrong item, we’ll make it right. Contact our team within 48 hours of delivery, and we’ll verify the issue. If approved, we may issue a replacement or store credit. We take pride in offering low prices without compromising on support or service when things go wrong.
In the rare case that you receive a damaged or incorrect order (such as broken packaging, wrong brands, or shipping errors), contact us within 48 hours of delivery. We will review the case and offer a replacement or store credit if eligible.
We don’t offer refunds for buyer’s remorse or order changes after checkout, but in rare cases—such as a verified error or delivery issue—we may offer reimbursement through your original payment method (usually Interac e-Transfer). Since all tobacco orders are considered final, we only review cases that involve shipping mistakes or damaged products.
Yes. As soon as your order is placed, a digital receipt is automatically sent to your email with full order details. You’ll also find a copy saved in your account dashboard if you create an account with us. This includes all the info you need for your records: brand name, flavour, prices, shipping charges, and confirmation number.
General Information
Yes, absolutely. All of our product photos are taken from the actual cartons and packs we keep in stock. We understand that packaging matters, especially for those looking for specific brands or visual authenticity. What you see on our website is exactly what you’ll receive when you order—no substitutions, no outdated inventory, and no fake stock images. If a manufacturer updates their packaging, we update our images to reflect it immediately.
Our site works great on all modern browsers, but we recommend using Google Chrome or Safari for the best experience. Having an up-to-date browser helps you avoid errors during checkout and keeps the shopping process smooth from start to finish.
You can subscribe to our newsletter by entering your email at the bottom of any page on our site. Subscribers get access to exclusive deals, updates on restocks, and first notice on any drops in cigarette prices. It’s the best way to stay ahead of changing price trends and be notified when your favourite brands are back in stock or on sale.
Still Need Help?
If you didn't find the answer you were looking for, our dedicated Canadian support team is standing by to assist you with your order.